Unique Choice
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Delhi
15-Day Replacement Guarantee

Refund & Return Policy

Hassle-Free Returns • Same-Model Replacement • Direct Bank Refunds

15-Day Instant Replacement Promise

If your refurbished laptop, MacBook, or Mac Mini develops any hardware defect within 15 days of delivery, Unique Choice guarantees a Free Replacement with Same/Higher Model or a full refund via direct bank transfer or store Credit Note.

1. Return & Exchange Eligibility

  • Timeframe: Return requests must be initiated within 15 days of delivery date.
  • Product Condition: The device must be in original condition with intact serial number tags and all included original accessories/chargers.
  • Hardware Inspection: Returned items undergo a 24-hour diagnostic verification at our warehouse/experience store.
  • Physical Damage Exclusion: Returns are not accepted for physical drops, broken screens, or liquid exposure after delivery.

2. Refund Processing Timelines

💳 Razorpay Online Payments

Refunded to original payment method (Card/UPI/NetBanking)

3 - 5 Business Days
💰 COD / EDC Card Machine

NEFT / RTGS Bank Transfer to customer bank account

2 - 4 Business Days
📄 Store Credit Note

Official credit note redeemable for any future purchase

Instant Credit

How to Initiate a Return or Replacement

Contact Returns Support: Email returns@uniquechoice.in or Call/WhatsApp +91-9999662579 with your Order Number and device serial number.